Cozumel Palace
All-inclusive on the water in Cozumel — five restaurants, ocean-view suites, nothing left to count.
A place to stay in Cozumel
Cozumel Palace is a 5-star all-inclusive hotel sitting directly on the beach in Cozumel, Mexico. Suites start at 50 m² and every room has a balcony with sea views. With five on-site restaurants, two pools, a spa, and a kids' club, the property covers most of what families and couples need without leaving the grounds. Guests rate it 9.3/10 across 98 reviews, with staff, cleanliness, and comfort the most frequently praised qualities. Snorkeling and diving are available for an extra charge, and a shuttle service connects the hotel to the airport.
Who it's a good fit for
A well-staffed, clean all-inclusive beachfront hotel with generous suite sizes and enough dining variety to keep most guests satisfied on-site for the duration of their stay.
Best for
- Families with children and teenagers
- Couples on a honeymoon or anniversary trip
- Guests who want all meals and drinks included
- Anyone prioritising beach access and pool time
Less suited to
- Travellers who prefer boutique or independent properties
- Those on a tight budget — suites start at $475 per night
- Guests wanting to explore local dining off-property most nights
Beachfront setting and pools
The hotel sits directly on a private beach area in Cozumel. Two outdoor pools and a hot tub sit on-site, and a terrace runs alongside the water. It is a practical setup for guests who plan to spend most of their time outdoors.
Ocean-view suites with balconies
Every room in the hotel is a suite, starting at 50 m². All have balconies facing the sea, soundproofing, air conditioning, and a coffee machine. The largest, the Two Bedroom Presidential Suite, runs to 168 m² across two bedrooms.
Five restaurants on-site
Five restaurants are included in the all-inclusive rate, alongside a bar and snack bar. Breakfast in the room is also available. Having this range on one property means guests rarely need to go off-site to eat.
Spa and wellness facilities
The spa and wellness center runs alongside a dedicated fitness center. Both are on the property and available to guests during their stay.
Kids' club and family activities
A kids' club, playground, game room, ping-pong, and entertainment staff are all on-site. Babysitting is available for an additional charge. Several room categories explicitly include children and teens at no extra room cost.
Rooms & rates
Superior Ocean View Suite - Kids & Teens Free
50.0 m² · 1 twin bed and 1 king bed
- Private suite
- Balcony
- Sea view
- Air conditioning
- Private bathroom
Superior Ocean Front Suite - Kids & Teens Free
50.0 m² · 1 twin bed and 1 king bed
- Private suite
- Balcony
- Sea view
- Air conditioning
- Private bathroom
Superior Honeymoon Suite Ocean Front- King Size Bed
50.0 m² · 1 king bed
- 1 room
- Balcony
- Sea view
- Air conditioning
- Private bathroom
Superior Loft Suite Ocean View - Kids & Teens Free
77.0 m² · Bedroom 1: 1 king bed Bedroom 2: 1 twin bed and 2 full beds
- Private suite
- Balcony
- Air conditioning
- Private bathroom
- Flat-screen TV
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
168.0 m² · Bedroom 1: 1 king bed Bedroom 2: 1 twin bed and 2 full beds
- Private suite
- Balcony
- Air conditioning
- Private bathroom
- Flat-screen TV
What sets it apart
Inside Cozumel Palace-All Inclusive
Amenities at Cozumel Palace-All Inclusive
Most popular facilities
- 2 swimming pools
- Spa and wellness center
- Non-smoking rooms
- Fitness center
- Beachfront
- 5 restaurants
- Free Wifi
- Bar
Great for your stay
- 5 restaurants
- Spa and wellness center
- Free Wifi
- Family rooms
- Fitness center
- Shuttle service
- Room service
- Non-smoking rooms
Outdoors
- Beachfront
- Private beach area
- Terrace
Activities
- Beach
- Kids' club
- Entertainment staff
- Snorkeling Additional charge
- Diving Additional charge
- Ping-pong
- Playground
- Game room
Food & Drink
- Fruit
- Wine/Champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Guest services
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
On the map
5 sights nearby, the closest being Parque 3 de Mayo at 630 m; the nearest ferry pier, Ferry Cozumel, is 1.3 km away.
Things to do nearby
- Parque 3 de Mayopark630 m
- Parque Hundidopark750 m
- Snorkeling Tour Harbourmarina850 m
- Playa La Caletitabeach1.1 km
- Monunento a Las Águilashistoric site1.2 km
Getting around
- Ferry Cozumelferry pier1.3 km
- ruta playas - collectivo to beaches: Chen Rio & San Martinbus station2.3 km
Distances are shown as the crow flies from the property · location data © OpenStreetMap contributors
Across 98 reviews, guests rate the hotel 9.3/10. The three qualities that come up most in feedback are staff, cleanliness, and comfort — suggesting the basics are consistently well-executed. Breakfast and the pool setup are listed among the property's highlights, and the all-inclusive format appears to be a strong draw.
- Staff9.8
- Facilities9.4
- Cleanliness9.6
- Comfort9.7
- Value For Money9.1
- Location9.4
- Free Wifi9.4
Reviews scoring 9–10: 18 · average 9.6
They wrote about: staff, breakfast, cleanliness
Reviews scoring 7–9: 7 · average 7.9
They wrote about: staff, breakfast, room
Reviews scoring 5–7: 1 · average 5
They wrote about: staff, cleanliness, room
Reviews scoring Under 5: 4 · average 2
They wrote about: room, staff, bathroom
The range you picked has no reviews.
This is a summary of reviews left by guests on Booking partner sites.
Good to know
Policies & house rules
- Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
- Check-out
Until 12:00 PM
- Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
- Pets
Pets are not allowed.
- Accepted payment methods
Cash
Frequently asked
Where exactly is Cozumel Palace located?
The hotel is in Cozumel, Mexico, on the beachfront with a private beach area. Cozumel is an island, so most guests arrive via the local airport or by ferry from the mainland.
Is there an airport shuttle?
Yes. The hotel has a shuttle service available. For specifics on scheduling or cost, contact the property directly before arrival.
What is included in the all-inclusive rate?
The all-inclusive rate covers meals across the five on-site restaurants, breakfast, use of the pools and beach, and the standard amenities. Snorkeling, diving, babysitting, and certain laundry services cost extra.
Are children welcome, and do they pay?
Several room categories — including the Superior Ocean View, Ocean Front, Loft, and Presidential suites — explicitly include kids and teens at no extra room cost. A kids' club, playground, and game room are also on-site.
How many restaurants are there, and do I need reservations?
There are five restaurants on-site, plus a snack bar and a bar.
What room types are available?
All rooms are suites. Options range from 50 m² ocean-view and ocean-front suites to a 77 m² loft suite and a 168 m² two-bedroom presidential suite. Every room has a balcony.
What is the price range for rooms?
Rates start at $475 per night for a Superior Ocean View Suite. The Two Bedroom Presidential Suite starts at $2,373 per night. All prices are in USD.
Can I go snorkeling or diving from the hotel?
Yes, both snorkeling and diving are available through the hotel, though both carry an additional charge on top of the all-inclusive rate. The tour desk can also arrange broader excursions around Cozumel.
Is the hotel accessible for guests with disabilities?
The hotel lists facilities for disabled guests among its amenities. For specific accessibility requirements, contact the property before booking to confirm what is available.
How do I book, and is Wi-Fi included?
Reservations can be made through the hotel directly or via third-party booking platforms. Free Wi-Fi is included throughout the property for all guests.